IT Support & Service Agreements

No Callout Fees!

DING DING DING!!! We have a winner. One of our clients biggest pet hates about support contracts (before us) was the fact they had additional costs for call-outs to their offices on top of their monthly service fee’s. We believe this should come included in any service agreements we have and if a visit to your office is necessary, its free!

Dedicated Geek

They don’t really like being called geeks but that’s exactly what they are. Big, beautiful, clever geeks. And each of our clients has their very own who gets to know your IT systems and staff so that they can work together to resolve any issue you may face in the future.

At Your Beck & Call

We’re here sitting by the phones ready to help in your hour of need. The contract say’s so. Drop us an email or give us a call if you have an IT glitch and our team will work their magic on getting you back up and running so that there’s no excuse not to do any work! Sorry about that.

Teleportation

OK, that’s a lie, we can’t actually teleport. But we can use geek magic by taking control of your computer from our own support desks to help assist with any issues you might have. It’s as if we are sitting in your chair! This helps cut down time without being able to use your PC and helps save the environment. How? Because we don’t have to jump in our polluting cars to travel to you. Thumbs up!

No Lengthy Contract

We understand that things in business can change at the drop of a hat. That’s why we don’t tie our clients down to long and drawn out contracts that only complicate things. We operate on a month by month basis so that if something in your business plan changes, just let us know and we’ll take care of the rest.